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MAY GOD BLESS THIS AIRLINE CAPTAIN:
My lead flight attendant came to me
and said, "We have an H.R. on this
flight." (H.R. Stands for human
remains.) "Are they military?" I asked.
'Yes', she said.
'Is there an escort?' I asked.
'Yes, I already assigned him a seat'.
'Would you please tell him to come to the flight deck.
You can board him early," I said.
A short while later, a young army sergeant entered the
flight deck.
He was the image of the perfectly dressed soldier.
He introduced himself and I asked him about his
soldier.
The escorts of these fallen soldiers talk about them as
if they are still alive and still with us.
'My soldier is on his way back to Virginia,' he said.
He proceeded to answer my questions, but offered no
words.
I asked him if there was anything I could do for him
and he said no.
I told him that he had the toughest job in the military
and that I appreciated the work that he does for the
families of our fallen soldiers.
The first officer and I got up out of our seats to
shake his hand. He left the flight deck to find his
seat.
We completed our preflight checks, pushed back and
performed an uneventful departure.
About 30 minutes into our flight I received a call from
the lead flight attendant in the cabin.
'I just found out the family of the soldier we are
carrying, is on board', she said. She then proceeded to
tell me that the father, mother, wife and 2-year old
daughter were escorting their son, husband, and father
home.
The family was upset because they were unable to see
the container that the soldier was in before we left.
We were on our way to a major hub at which the family
was going to wait four hours for the connecting flight
home to Virginia .
The father of the soldier told the flight attendant
that knowing his son was below him in the cargo
compartment and being unable to see him was too much for
him and the family to bear. He had asked the flight
attendant if there was anything that could be done to
allow them to see him upon our arrival. The family
wanted to be outside by the cargo door to watch the
soldier being taken off the airplane. I could hear the
desperation in the flight attendant's voice when she
asked me if there was anything I could do. 'I'm on it',
I said. I told her that I would get back to her.
Airborne communication with my company normally occurs
in the form of e-mail like messages. I decided to
bypass this system and contact my flight dispatcher
directly on a secondary radio.
There is a radio operator in the operations control
center who connects you to the telephone of the
dispatcher.
I was in direct contact with the dispatcher. I
explained the situation I had on board with the family
and what it was the family wanted. He said he understood
and that he would get back to me.
Two hours went by and I had not heard from the
dispatcher. We were going to get busy soon and I needed
to know what to tell the family. I sent a text message
asking for an update. I saved the return message from
the dispatcher and the following is the text:
'Captain, sorry it has taken so long to get back to you.
There is policy on this now and I had to check on a few
things. Upon your arrival a dedicated escort team will
meet the aircraft. The team will escort the family to
the ramp and plane side. A van will be used to load the
remains with a secondary van for the family. The family
will be taken to their departure area and escorted into
the terminal where the remains can be seen on the
ramp.
It is a private area for the family only. When the
connecting aircraft arrives, the family will be
escorted onto the ramp and plane side to watch the
remains
being loaded for the final leg home. Captain, most of
us here in flight control are veterans. Please pass our
condolences on to the family. Thanks.'
I sent a message back telling flight control thanks for
a good job. I printed out the message and gave it to
the lead flight attendant to pass on to the father. The
lead flight attendant was very thankful and told me,
'You have no idea how much this will mean to them.'
Things started getting busy for the descent, approach
and landing. After landing, we cleared the runway and
taxied to the ramp area. The ramp is huge with 15 gates
on either side of the alleyway. It is always a busy area
with aircraft maneuvering every which way to enter and
exit. When we entered the ramp and checked in with the
ramp controller, we were told that all traffic was
being held for us.
'There is a team in place to meet the aircraft', we
were told. It looked like it was all coming together,
then I realized that once we turned the seat belt sign
off, everyone would stand up at once and delay the
family from getting off the airplane. As we approached
our gate, I asked the copilot to tell the ramp
controller we were going to stop short of the gate to
make an announcement to the passengers. He did that and
the ramp controller said, 'Take your time.'
I stopped the aircraft and set the parking brake. I
pushed the public address button and said, 'Ladies and
gentleman, this is your Captain speaking. I have
stopped short of our gate to make a special
announcement.
We have a passenger on board who deserves our honor and
respect. His Name is Private XXXXXX, a soldier who
recently lost his life. Private XXXXXX is under your
feet in the cargo hold. Escorting him today is Army
Sergeant XXXXXXX. Also, on board are his father,
mother, wife, and daughter. Your entire flight crew is
asking for all passengers to remain in their seats to
allow the family to exit the aircraft first. Thank
you.'
We continued the turn to the gate, came to a stop and
started our shutdown procedures.
A couple of minutes later I opened the cockpit door. I
found the two forward flight attendants crying,
something you just do not see. I was told that after we
came to a stop, every passenger on the aircraft stayed
in their seats, waiting for the family to exit the
aircraft.
When the family got up and gathered their things, a
passenger slowly started to clap his hands. Moments
later more passengers joined in and soon the entire
aircraft was clapping. Words of 'God Bless You', I'm
sorry, thank you, be proud, and other kind words were
uttered to the family as they made their way down the
aisle and out of the airplane. They were escorted down
to the ramp to finally be with their loved one.
Many of the passengers disembarking thanked me for the
announcement I had made. They were just words, I told
them, I could say them over and over again, but nothing
I say will bring back that brave soldier.
I respectfully ask that all of you reflect on this
event and the sacrifices that millions of our men and
women have made to ensure our freedom and safety in
these United States of AMERICA .
Foot note:
As a Viet Nam Veteran I can only think of all the
veterans including the ones that rode below the deck on
their way home and how they we were treated.
When I read things like this I am proud that our
country has not turned their backs on our soldiers
returning from the various war zones today and give them
the respect they so deserve.
I know every one who has served their country who reads
this will have tears in their eyes, including me.
Prayer chain for our Military... Don't break it!
Please send this on after a short prayer for our
service men and women. Don't break it!
They die for me and mine and you and yours and deserve
our honor and respect.
Prayer: 'Lord, hold our troops in your loving hands.
Protect them as they protect us. Bless them and their
families for the selfless acts they perform for us in
our time of need. In Jesus Name Amen.'
Prayer Request: When you receive this, please stop for
a moment and say a prayer for our troops around the
world.
There is nothing attached.
Just send this to people in your address book.
Do not let it stop with you.
Of all the gifts you could give a Marine, Soldier,
Sailor, Airman, and others deployed in harm's way,
prayer is the very best one.
GOD BLESS YOU!!!
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